Privacy policy & GDPR
Privacy Notice
Last updated: 3 February 2026
1. Who we are
Empower Bidco Limited ("Empower", "we", "us", "our") is the data controller for personal data collected via www.empowertechnicalservices.com (the "Site").
- Company number: 16421041
- Registered office: C/O Wilson Partners Tor, Saint-Cloud Way, Maidenhead, Berkshire, SL6 8BN, United Kingdom
- Incorporation date: 30 April 2025
For all privacy matters contact our Data Protection Officer (DPO) at info@empowertechnicalservices.com or by post at the address above.
2. How we collect personal data
| Situation | Typical data | Source | Mandatory? |
|---|---|---|---|
| Browsing the Site | IP address, browser/OS, referrer, sidebar display preference | Automated | No (except strictly-necessary cookies) |
| Contact form or e-mail | Name, e-mail, message content | You | Yes (to reply) |
| Creating an account / logging in (if enabled later) | Name, e-mail, password | You | Yes |
3. Why we use your data & legal bases
| Purpose | Legal basis (Art 6 UK GDPR) | Legitimate interest (if applicable) |
|---|---|---|
| Operate & secure the Site | 6 (1)(f) legitimate interests | Running a safe, functional service |
| Respond to enquiries | 6 (1)(b) contract or 6 (1)(f) | Keeping users satisfied |
| Maintain UI preferences (sidebar cookie) | 6 (1)(f) legitimate interests | Providing a consistent user experience |
| Marketing e-mails (only if you opt-in) | 6 (1)(a) consent | - |
4. Cookies & similar technologies
Your Site currently sets one first-party, functional cookie:
| Cookie name | Purpose | Lifetime | Classification | Consent needed? |
|---|---|---|---|---|
| sidebar:state | Remembers whether the left-hand sidebar is collapsed or expanded | 7 days | Strictly necessary (UI preference) | No |
No analytics, advertising or third-party tracking cookies are in use at present. Nevertheless, we display a brief cookie notice so visitors understand what is stored on their device and to future-proof the Site if analytics or other tools are added later.
5. Who we share data with
We do not sell or rent your personal data.
| Recipient | Role | Safeguard |
|---|---|---|
| Webfactory Limited (webfactory.co.uk) | Hosting & CMS provider (processor) | UK-GDPR Data Processing Agreement |
| Amazon Web Services, Inc (AWS) | Cloud infrastructure provider (sub-processor) | UK-GDPR Data Processing Agreement and UK International Data Transfer Addendum/appropriate transfer safeguards where applicable |
6. International transfers
Where partners are outside the UK, we rely on an ICO-approved mechanism (UK International Data Transfer Agreement, UK Addendum to EU SCCs, or adequacy regulations). Details are available on request.
7. How long we keep data
| Data type | Retention period | Reason |
|---|---|---|
| Contact-form enquiries | 24 months | Track and resolve queries |
| Account data (if accounts exist) | While account is active + 6 years | Statutory record-keeping |
| Cookie preference | 7 days | User convenience |
| Server logs | 30 days | Security & diagnostics |
8. Your rights
- Access the data we hold about you
- Rectify inaccurate data
- Erase or restrict processing in certain circumstances
- Object to processing based on legitimate interests
- Data portability for information you provided under contract or consent
- Withdraw consent at any time (this does not affect prior processing)
You can exercise these rights by contacting the DPO. If you are unhappy with our response, you may complain to the UK Information Commissioner's Office (ICO).
9. Security measures
- TLS encryption in transit
- Encrypted storage at rest
- Role-based access controls
- Continuous vulnerability monitoring provided by lovable.dev infrastructure
10. Changes to this notice
Any updates will be posted here; material changes will be emailed to registered users. The "last updated" date will always reflect the most recent revision.
11. Contact us
- E-mail: info@empowertechnicalservices.com
- Post: Data Protection Officer, Empower Topco Ltd, C/O Wilson Partners Tor, Saint-Cloud Way, Maidenhead, Berkshire, SL6 8BN, UK
